How Do You Achieve Tourism Accreditation?

Essentially, to achieve accreditation a business must provide evidence that they have business practices that ensure the services and products offered by them are of a consistent quality and meet or exceed the expectations of their customers.

Step 1. Register for Accreditation

Complete the online form or complete the form found at the back of the Tourism Accreditation Program Registration Kit and post, fax or email back to the TICT. If registering online we suggest that you read through the Registration Kit first. 

Yearly fees are based on the number of full-time or equivalent staff members employed. On receipt of the registration form the TICT will issue you an invoice for the appropriate fee.

Australian Tourism Accreditation Program Registration Kit (124 KB)

Step 2. Submit Supporting Documentation

Once the appropriate fee has been received you will be issued with an Australian Tourism Accreditation Program (ATAP) account username and password to access the online tourism accreditation program. The ATAP website contains a checklist detailing each section of the program and documentation that needs to be submitted by uploading it to the secure site. The site has been designed for you to work progressively through the process and provides examples and templates to assist.

At this point a Regional Accreditation Consultant (RAC) will be assigned to your business. The RAC is available to answer any questions and provide assistance with your accreditation documentation.

Where it is not practical to upload documentation it will be verified at the on-site visit. Please note the level of information provided should be relevant to the size and nature of your business. You are not required to re-write any information if it already exists in the business.

Step 3. On Site Verification

Your RAC will carry out an on-site verification on successful completion of accreditation submission. The on-site verification is conducted to check for conformity with your documented standards and procedures.