News
Snapshots 14 May
Posted on Tuesday, 25 May 2010 | Permalink
2010 Tasmanian Tourism Conference Registrations now open!
Explore, unwind, engage and taste – The Tasmanian Experience
Registrations are now open for the 2010 Tasmanian Tourism Conference. This industry event is an invaluable experience for all tourism operators, offering informative presentations, new product displays and networking opportunities in a relaxed environment. Registration forms can be downloaded from the TICT website.
Delegates will be inspired by local nature-based business success stories 'Pennicott Wilderness Journeys' and 'The Maria Island Walk', and then enthralled by Mark Fraser, Curator of MONA, who will give industry a sneak peek into the marvels of the Museum of Old and New Art.
There are still spaces available to exhibit at the conference; don’t miss this great opportunity to promote your product to tourism operators from around the state in one convenient location. An exhibitor prospectus can be downloaded from the TICT website.
For more conference announcements – Stay glued to the TICT website.
For further information please contact the TICT on 6224 1930 or info@tict.com.au
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By Cassandra Smith
Industry Services Coordinator
Simon Currant inaugural chairman of new Tourism Quality Council of Australia
Simon Currant has been endorsed by state and federal tourism ministers as the inaugural chairman of the new Tourism Quality Council of Australia. The announcement was made at the Tourism Ministerial Council Meeting held in Canberra on April 30.
The Tourism Quality Council of Australia will strive to improve the quality of tourism offerings nation-wide by ensuring a consistent customer experience through a national accreditation and promotional framework.
The TICT Chairman and Tourism Tasmania board member said he is pleased to take on the role because a reputation for consistent quality of customer experience is so essential to tourism.
“I believe that this will be brilliant for Australian tourism from both a national and international perspective. It will help improve the quality of the tourism experience across the country and give visitors and domestic traveller's certainty and confidence when planning and booking their travel,”
“Tasmania is recognised nationally as a leader in this area and being able to take this into a national sphere is one of the reasons I accepted this role,” Mr Currant said.
The Tasmanian Minister for Tourism, Michelle O’Byrne has congratulated Mr Currant on the appointment.
“This appointment recognises the great work of Mr Currant and the Tourism Industry Council of Tasmania in the area of tourism accreditation and acknowledges Tasmania’s strong performance in this area,” Ms O’Byrne said.
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By Cassandra Smith
Industry Services Coordinator
TICT AGM and Board Election
The Tourism Industry Council Tasmania held their AGM and subsequent election of directors on Tuesday the 4th of May. New additions to the board include;
Stuart Nettlefold
Stuart has recently taken over the position of CEO at Business Events Tasmania (formerly the Tasmanian Convention Bureau). He has agreed to continue to represent this organisation as part of the Associations College of the TICT Board.
Mark Wilsdon
Mark has over 25 years experience in the tourism and hospitality sector and has operated and headed up several successful restaurants as a chef and owner. He signed on at Moorilla as Hospitality Operations Manager in 2004, and after facilitating a restructure of management in 2006 he took on the role of Business Manager. He now supports all business operations from a strategic position as a member of the Executive while monitoring commercial operating efficiencies and investigating further opportunities for MONA.
Clint Walker
Clint is a professional tourism operator, and has been completely 'submersed' in the tourism industry for 13 years. He has served on the North West Coast Zone Marketing group since its inception, and is a strong supporter of the accreditation program. For the last nine years he has been a managing partner of a successful accommodation business called 'Stanley Seaview Inn' (ex Dovecote Motel & Restaurant) and three years ago, he created another new business in Stanley, called 'Horizon Deluxe Apartments'.
The TICT welcome the newly appointed board members and look forward to their fresh views and contribution to the strategic direction of tourism.
For a full listing of TICT board members please visit the TICT website .
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By Cassandra Smith
Industry Services Coordinator
Lumina Shines in Regional Areas
Lumina – A Winter of Festivals is in full swing, with many of the upcoming events held in, and celebrating, Tasmania’s regional destinations. Beyond aiming to attract visitors to regional areas, these events provide an opportunity for communities to be actively involved in showcasing their local culture and heritage.
Featuring during May, the upcoming festivals and events include; The Tasmanian Heritage Festival: Deco to Digital – Our 20th Century Heritage, From France to Freycinet, Picnic at Ross and the Batman Bridge Festival, all offering a splice of local flavour sure to delight.
For a full listing of all Lumina events please pick up a copy of the promotional calendar at Tasmanian Visitor Information Centres and Australia Post outlets, or visit the website www.luminatasmania.com.
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By Cassandra Smith
Industry Services Coordinator
Tourism’s TOP 10 Industry Performers
The TICT receives over 3,000 customer feedback survey forms each year. This process is very important to accredited businesses as it gives them recognition of a high level of service and ideas for improvements from a customer perspective.
To further reward businesses who demonstrate a commitment to service excellence, and to help visitors to plan a quality Tasmanian experience the TICT is planning to release a list of the TOP 10 performing tourism providers in each region. This will be judged on the quality of written comments and consistency of forms received and will be updated each quarter.
Look out for further announcements in future editions of ‘Snapshots’ and on the TICT website www.tict.com.au .
Will your business be in the TOP 10?
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By Cassandra Smith
Industry Services Coordinator
New Accreditations
Congratulations to the following businesses that have recently achieved tourism accreditation:
Eagle Peaks at Freycinet is a small accommodation complex designed specifically to blend into its coastal bush setting, overlooking the Freycinet Penninsula and Great Oyster Bay.
Ross Motel is situated on the riverfront of the Macquarie River, this unique 4-star motel features deluxe motel units housed in Georgian style cottages.
The Big Blue Retreat is a unique cape cod style house situated in a stunning location 100 metres from Garden Island Sands Beach.
Woodbridge Hill Hideaway where your cabin is hidden from the view of everything... but the view.
A complete list of accredited operators is available on the TICT website . This can be referred to when recommending other quality tourism accredited businesses to visitors.
