Tourism Industry Council Tasmania  |  TICT Team

Chief Executive Officer

Luke Martin


Luke Martin was appointed Chief Executive Officer of the Tourism Industry Council Tasmania in March 2011. Luke is responsible for reporting to the TICT Board of Directors, implementing the organisation’s policy, and representing the industry to all sides of politics, the media and the broader Tasmanian community.  

Luke grew up in the tourism and hospitality industries, working in his family’s accommodation businesses in Hobart from a young age, as well as the Moorilla winery while attending University. He has returned to the Tourism industry with a diverse range of experiences across government, the corporate and community sector, including as an Adviser to former Tasmanian Premiers Jim Bacon and Paul Lennon, working for the Tasmanian community services industry’s peak body, and as a corporate communications consultant. 

Outside his day job, Luke sits on the boards of several community organisations. He is also kept busy by his young daughter Ava and newborn baby boy, Alexander; and following the mixed fortunes of his beloved St Kilda and Glenorchy Football Clubs. 

Industry Services Advisor

Karen Phillips


Karen joined the TICT team in August 2012. Karen is the face of TICT in Northern Tasmania, working full-time in Launceston. She is responsible for assisting tourism operators to achieve accreditation, and also for growing TICT’s corporate relationships and building the benefits of accreditation. 

Karen has been involved in the tourism, hospitality and business events industries for 30 years and has experience at both the operational level and in sales & marketing. For the past ten years Karen has been the Business Development Manager for the Federal Group, promoting and generating sales for the properties and experiences. Previously she was Tasmanian Sales Manager for Best Western motels for many years and has an extensive knowledge and understanding of the unique challenges for owner-operators. 

Karen sits on the boards of several community organisations and when possible enjoys getting away to her family East Coast holiday home.



Industry Services Advisor

Trina Mangels


Trina joined the TICT team in June 2013 and is responsible for coordinating the Tasmanian Tourism Awards and working with tourism operators in the south of the state to achieve and maintain Tourism Accreditation

Trina is well known in the tourism industry through her previous marketing and business development roles over the past 11 years at Tourism Tasmania, Pennicott Wilderness Journeys and the Tasmanian Devil Conservation Park. Her specialty is sustainable tourism, and business writing, with success in Tourism Award submission and grant application writing. She also has over 20 years experience in product and service marketing across a range of industries.